                                                                 
                                                          707.DOC
                    Complete TurboModem Plus
                       Using Close-Up v4.0
                                
                                
This document is provided as "For your information" and as is.
Neither The Complete PC nor any of it's employees assume any
responsibility for consequences resulting from the use of the
following information nor can the Complete PC technical support
provide help with this document.  The user of said information
does so at his or her own risk.

This document discusses the operation of Norton-Lambert's Close-
Up v4.0 with the Complete TurboModem Plus.  The following
information will describe the changes necessary to Close-Up's
configuration parameters to have it function with the Complete
TurboModem Plus.

Note that the following information is presented with the
assumption that you are using a mouse.  If you are not using a
mouse, please refer to the Close-Up manual for keyboard
equivalents.

Setting up Close-Up
Close-Up consists of two programs:  Support and
Customer/Terminal.  To set up either side you'll need to install
the program either to your hard drive or a floppy disk.  Then run
either the Support or Customer programs as per the instructions
in the Close-Up manual.  The settings for the modem will be the
same in the Support and Customer/Terminal software.  For the
Support program, you select setup from the menu.  Highlight the
Modem section and hit return.  This will present you with a list
of modems.  Arrow or scroll down to the selection, Hayes Ultra-
9600 and hit return.  Next move to the Baud Rate and hit return
until the software displays 57,600 baud.  Make sure that Auto
Answer is set to yes.  The Customer program follows the same
instructions except that you must hit ALT M to get to the menu.

Alternate Method
Close-Up permits an alternate method of setup.  The Close-Up
software allows the user to edit the modem configuration files to
the users liking.  By doing this we can setup a modem type
specifically for the TurboModem Plus.  To do this type "Support
Edit" or "Customer Edit".  Choose Modems and arrow or scroll down
the the selection Complete PC,  hit return.  You are now able to
edit the modem setup.  You can change the name to Complete PC
TurboModem Plus or to whatever you wish.  Next, hit return again
and you will be presented with a Modem Initialization Sequence,
replace the existing string with the following:

AT&F&C1&D2\A3\N6\Q3\V1%C1\J0\

Once you've entered the string hit return and then hit the ESC
key twice.  This will bring you back to the main edit menu.
Arrow over to EXIT and hit return.  Make sure to save the new
changes.  You can now select Complete PC as opposed to Hayes
Ultra 9600.  This setup will result in a faster modem setting

Other Considerations
If problems develop please check the following for possible
problems.  Make sure the Com port setting in Close-Up matches the
setting on the Complete TurboModem Plus.  If you receive a
failure in connecting be sure to check the modem with a
communications package to ensure the modem functions properly.
Be sure to check to see if the modem initialization string
matches the above configuration.  If problems still occur contact
Norton-Lambert to ensure your Close-Up settings are correct.

